KALİTE POLİTİKASI

As MGallery The Bodrum Hotel Yalıkavak, we are a leading provider of management and hospitality services for venues and events. Our Quality Management System forms the foundation of systematically minimizing the discrepancies in our services through formal procedures and processes.Our company, which adopts continuous improvement as its core philosophy at every point, has determined the following aspects as its company policy to ensure this continuity:

• Comply with the requirements of this policy and continuously improve the effectiveness of the quality management system;
• Establish business objectives and regularly monitor and review these objectives through departmental meetings and management system review meetings to achieve key performance indicators;
• Ensure that our products are of high quality;
• Ensure that employees are properly trained and kept informed about the latest developments in their areas of expertise;
• Ensure that employees have sufficient resources to perform their jobs effectively and are responsible for the quality of their own work;
• Ensure that our employees are dedicated to guest satisfaction and provide the highest level of professional service to our guests;
• Ensure that employees prioritize guest and worker safety at all times;
• Strive to meet and exceed the legitimate expectations of our guests by providing services of the highest standard and always welcoming and encouraging guest feedback;
• Meet all legal and regulatory requirements related to the company’s activities;
• Take steps to communicate and ensure the understanding of this policy among all employees; and
• Provide sufficient resources for the implementation of this policy.

Kind regards,

General Manager